Privacy Policy.

Who we are

TREC Rentals LLC ("TREC," "we," "us") is a vehicle rental company based in Austin, Texas, United States. This Privacy Policy describes how we collect, use, and share information when you visit www.trecrentals.com, send us an inquiry, create an account, or rent a vehicle from us.

Information we collect

Information you provide. When you submit our contact or reservation form, we collect the details you enter, such as your name, email address, phone number, rental preferences, requested dates, and any notes you include. If you create an account, we collect your email address and login credentials, and any profile details you choose to save, such as your name, date of birth, phone number, address, and company. If you rent from us, we keep reservation and rental records, such as the vehicle, dates, pickup or delivery details, and related billing records.

Technical information. Like most websites, basic technical information, such as your IP address and browser type, may be processed by our website hosting and infrastructure providers as part of operating the site.

How we use information

• To operate our rental service, including preparing, confirming, and managing reservations and deliveries.
• To respond to your inquiries and communicate with you about your requests, bookings, and account.
• To create and manage your account and, where applicable, your rental history and balance.
• To protect our fleet, prevent misuse or fraud, and enforce our terms.
• To meet our legal, tax, and record-keeping obligations.

We send promotional messages only consistent with your preferences. You can opt out of marketing in your account settings or by contacting us.

How information is shared

We do not sell your personal information. We share it only with the service providers that power our website and operations, such as our database and authentication provider (Supabase), our email delivery provider, and our website hosting provider, and with professional advisors or authorities where required by law. These providers process information on our behalf to deliver their services.

Retention and security

We keep personal information for as long as needed for the purposes above, including maintaining business and legal records of rentals. We use reasonable administrative and technical measures to protect your information; no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may contact us at info@trecrentals.com to ask what information we hold about you, or to request an update or deletion, subject to records we are required or permitted to keep.

Children

Our website and services are not directed to individuals under 18, and we do not knowingly collect information from them.

United States operation

We operate from Texas, United States, and our website is intended for users in the United States. Your information is processed in the United States.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version here with a new effective date.

Contact

TREC Rentals LLC · Austin, Texas
info@trecrentals.com · +1 (512) 734-7483